Testimonials About Referral Auto Group
Real dealTony and crew are the REAL DEAL! Never a time that I felt I was being blown off with any concerns/questions. The atmosphere at the shop is positive and helpful. Tony has a wealth of experience and has always provided me great feedback to any/all questions I've had. The shop work is top notch. If you're looking/shopping for an RV, or need work done, this is the place to check out first. - CJ
recommendWe bought a new KZ Durango 5th wheel from Referral Auto Group. Ricky our salesperson was on the ball and we had a great experience purchasing. Tony was very informative and also great to deal with. I was impressed with how clean the repair shop is and how organized it was, We had nothing but a horrible experience before when we purchased a trailer at Best Buy in Turlock. This experience at Auto Referral Group was just the opposite. I would recommend buying from Referral Auto Group. So far nothing but great service. - JAMES
great serviceRecently my husband and I were referred to this company by our insurance broker Cromwell & Ney Insurance Agency, Inc. located in Escalon Ralph and Megan) ,due to the fact our insurance did not have a shop that handled Trailers (toy Hauler). This company and Hasten were amazing. They treated us with respect and gave us great service. We were kept informed through out the whole process. Hasten dealt with the insurance directly which made it so much easier. This company was honest, respectful and reasonable in cost. Please let anyone you know with a trailer know about them as it is rare you find such a reputable company. Thank you al. - Kimm
Top notchWe took our fifth wheel for repair. The service department Manager Hasten was very professional and polite. Tony the owner came into the shop to look at the repairs that concerned us. Tony took a video of the wall repair that we needed done. We had it sent to us before we even got home.The service tech James did the repairs for our trailer. He is very knowledgeable, and polite and patient as he explained all repairs to us.What impressed me about this repair shop, was the cleanliness and organization of the facility.
This is a top=notch service center. We will refer our friends and neighbors to Referral Auto Group. - Bob
best RV sales businessWe recently had to replace the referigerator in our RV. It turned out to be a very difficult size to find. Referral Auto Group looked for the unit from a number of different vendors with no luck. The owner of Referral, Tony, kept me informed constantly of how the search was going. He finally found one in New York and had it sent here. As frustrating as it was not being able to find one in stock, Tony finally did. I would recommend anyone looking for an RV to contact Referral, it is the best RV sales business I have ever dealt with. - Marvin
great peopleTony and his team are honest real deal great people. They will treat you well and provide you top notch service at a fair price. Something you are always sure you are getting
Purchase a 5th wheel from them and have had a previous 5th wheel serviced by Referral. I would not go anywhere else! - Pete
Really niceReally nice people and service, nice change.. - Charles
Top NotchTop Notch service always a pleasure working with everyone from Sales to Service! - Terene
Fast and friendly !Fast and friendly ! Staff is the best around. Highly recommended ! Our new go-to place for all our RV needs. - Ron
Love Referral RV!Love Referral RV! Tony is a true man of his word. The RV business is a cut throat world however we have a hidden gem in the little town of Escalon. Word of mouth is how I found this place place need I say more? - Rich
ExcellentI just wanted to let you know how proud I am of the folks at Referral Auto Group, especially Senior and Paul.
I recently purchased some new Gas Stop propane valves. Because of how they fit on the tank valves, it required me to purchase new hoses with 90 degree ACME nut. I planned to install the new setup on Saturday, so we could use it on our trip starting Sunday (if youre not familiar with the Gas Stop valves, they are supposed to be the safest way to travel with the propane on).
As I started working on the regulator, I removed the old hoses and went to install the new hoses. Problem was that the new hoses had different fittings (1/4 inverted flare vs 1/4 NPT). Heres where the dilemma hit. I went to Ace Hardware, since they have a wide selection of brass fittings. No such luck (they acted like such an adapter doesnt even exist). I went home, looked online and found several adapters. There was even a Camco branded one. Earliest it could be delivered was next day, but thats when I wanted to be wheels up on the road.
I stopped by the dealership, thinking you might have it in stock since there is a Camco part. Ricky didnt think you guys had any, but told me to check with Paul. I went to the Service shop and chatted with Paul. He didnt think you guys had the adapter(s) as well, but checked some old regulators to see if he could find some used ones. No luck there, but by this time Senior walked over. He knew exactly what I was looking for and said, Let me check one other place. He walked over to his tool box and had some squirreled away in a drawer. He gladly gave me two with no strings attached. Im blown away by the excellent customer service I continually receive almost two years after the sale. The fittings were exactly what I needed and I was able to get my regulator put back together with the new hoses/gas valves in time for the trip.
I really recommend this place.I recently purchased a 2023 Durango Gold 356 from Referral Auto Group. Id been talking to them on phone since November finally drove the 75 miles to look at unit and fell in love with it. I started talking with Paul and Ricky great guys friendly no pressure fun to work with.Finally bought it in April ( had to wait for another one to arrive). When it did get here Tony the owner did the walkthrough with me, theres a lot to learn even though this is my 7th Rv. Of course I didnt remember everything so I call and they walk me through it. Thanks guys. I really recommend this place. - Tom
great family owned place.My family has purchased several RVs throughout the years, including shopping at ~a dozen places throughout that time. Our experience in dealing with Referral Auto Group was nothing but spectacular - from the sales process and salesperson (mostly through text messaging/calls), to the management/ownership and the mechanic/technical staff. It is well worth the drive for us, I would be hard pressed to buy another RV from anywhere else. Highly recommended - great family owned place. - Sean
process was awesomeEverything & everyone from this family owned dealership rocks! From start to finish the communication during the looking & buying process was awesome! When we arrived to pick up our 5th wheel Tony & his staff treated us like family and went out of their way to help us since we had a little trouble with our truck when we arrived! Customer service is #1 priority with them and it shows! We will % recommend them to anyone looking for an RV! It's definitely worth the trip!
Huge thanks to Tony, Ricky, Jonathon, Jen, Christie, Senior & Paul and anyone else I missed! - Hollis
great experienceWorking with Ricky, Tony, Jen and the rest of the team was the best. I can't say enough about the time and care that they give you when looking for and purchasing your new trailer. If you are in the market for a trailer, this is the place to get it. - Debbie
You guys are greatWhen shopping for new travel trailer/5th wheel I went to a few well known dealers in the area. When shopping and asking questions they didn't have the answers just carried a price list around with them and didn't even know the location of some of their trailers. A friend told me about Referral Auto Group and I found something I was interested in. When I went there Ricky showed me the 5th wheel I was looking for and answered every question in detail. Then Tony came over and introduced himself and also gave me some more info about the 5th wheel. Overall very happy with the experience of the sale with Ricky and Tony. When I went to pick up trailer Paul did the walk through and he explained and went over every working part of the trailer and how use all equipment which was different from my previous trailer. You guys are great and would come back to make another purchase. I will also refer any of my friends or family to Referral Auto Group for a travel trailer purchase. We are extremely happy with our new 5th wheel thank you Ricky - Daniel
excellent serviceWe have been doing business with Referral Auto Group since we bought our motor home in 2020. Tony and his team have provided excellent service! They recently set up our vehicle to flat tow behind our RV and did a wonderful job. The customer service is great and the staff is knowledgeable. If you buy an RV here, you can count on them to provide the service and support you need for years to come! - Janice
absolutely phenomenalHi Tony, as you know I did buy a trailer from you and your lovely wife back in Dec of 2020. I have a D283RLT Half ton towable. I have never had buyers remorse for one moment. Your team has alway treated me as family, supper patient teaching me all the do's and don'ts and the how's. when I get to your yard I'm always greeted by my first name, and I usually am only their once a year for inspections. However this years storms played havoc on my trailer at the top, where the cap meets the roof in the bedroom. I called your shop and I was told to come in within a week. it was done on the outside within a week as well. the interior has some water damage and you and your team went to bat for me. you took care of all the red tape and again fixed it within with in a weeks time. You and your entire team are absolutely phenomenal. I tell everyone to go to you if they want a trailer. Thank you to your entire family their at Referral Auto Group inc. I can't say enough good praise to your facility Thank you again. - Gigi